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Terms Conditions That Cover How We Operate

These terms set out the rules between you and beet99 when you open an account, make deposits through bKash, Nagad or Rocket, and use any part of the lobby.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessWe may update these termsContact us with any questions

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HOW WE HANDLE THIS

Account Security and Policy Commitments

We take the rules in these terms seriously — and we expect the same from you. Below is how we handle the four areas players in Dhaka and across Bangladesh ask about most when it comes to account conduct and policy enforcement.

Wallet Verification

Your bKash, Nagad or Rocket number is verified at withdrawal. If the number differs from your deposit source, we hold the request and contact you before releasing funds.

Account Security

Your account is protected by OTP login on mobile. We never ask for your PIN over chat. If you suspect unauthorised access, flag it immediately through live chat.

Terms Updates

When we update these terms, we post the new version here with a clear effective date. Continued use of your account after that date means you accept the revised terms.

Dispute Process

Raise a dispute through the Help Centre inside your account dashboard. Include the transaction ID and the wallet used. We review and respond in writing through your registered contact.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or you believe your account has been actioned in error, contact our support team directly. We handle terms-related queries through the channels below. Have your registered bKash, Nagad or Rocket number ready — it speeds up account identification on our end.

What These Terms Actually Cover

beet99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on beet99, you agree to these terms in full. They apply to every action you take on the platform — browsing the lobby, placing bets, depositing funds via bKash, Nagad or Rocket, and requesting withdrawals back to those same wallets. We reserve

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the right to suspend or close accounts that breach these terms, including accounts that provide false registration details or attempt to manipulate game outcomes. You are responsible for keeping your login credentials private. If you share access and a breach occurs, liability rests with the account
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holder. Age eligibility rules apply in full; access is only valid where permitted under your local law and in eligible regions we serve. We do not operate in jurisdictions where such services are prohibited. Our wallet deposit and withdrawal process requires that the bKash, Nagad or
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Rocket number on your account matches the one you use to transact — mismatched wallet details will cause your request to be held for manual review. These terms sit alongside any specific promotion rules, which are published separately. Where there is a conflict, the more specific
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rule applies. We update these terms when our services change, and the version published on this page is always the current one.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About beet99 Terms

These are the questions we receive most often about our terms, account rules and what happens when something needs to be reviewed. If yours is not here, use live chat or the Help Centre.

These terms apply to anyone who opens an account on beet99. Access depends on your local law and whether your region is currently supported. Registering means you accept them in full.

We can update the terms when our services or legal obligations change. We post the updated version on this page with an effective date. We aim to notify you through your account where practical.

Withdrawals go back to the wallet used for deposits. A mismatch between your registered Nagad, bKash or Rocket number and the one you transact with will trigger a manual review before we release funds.

Yes. Accounts that breach these terms — including providing false details, attempting fraud or using a mismatched wallet — may be suspended or permanently closed. We will notify you of the reason in writing.

Submit a request through the Help Centre in your account dashboard. Wallet detail changes require identity verification. We do not accept changes via chat alone for security reasons.

Promotion rules are published separately on each offer. Where a promotion rule conflicts with these general terms, the more specific promotion rule applies to that offer only.

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