What We Collect and Why We Use It
When you create an account on beet99, we collect the registration details you submit — your name, email address and mobile number. When you add a payment method, the wallet identifier you connect (your bKash account number, Nagad number or Rocket number) is recorded so we
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can match incoming deposits and process withdrawal requests to the correct wallet. We do not store your mobile banking PIN or any authentication credential belonging to your wallet provider. Transaction records — amounts, timestamps and payment references — are retained for account reconciliation and to handle
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disputes. Device data such as your browser type, operating system and IP address is collected automatically when you access the lobby. We use this to detect unusual login activity and keep your account secure. If you contact our support team, the content of that conversation is
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stored against your account record. We do not sell your personal data to third parties. Data sharing is limited to service providers who help us operate the platform — for example, payment processors who verify that a bKash or Nagad transfer has cleared. Retention periods follow
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applicable regulatory requirements for the eligible regions where beet99 operates. Continued use of the platform is treated as acceptance of this policy. If your local law restricts access to online platforms of this type, eligibility is your responsibility to verify.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.